When you use Flashzone we receive some personal information from you like the type of device you’re using and your IP address.

Posts on Flashzone are immediately viewable and searchable. You can communicate in non-public ways on Flashzone via direct messaging. Flashzone will make your message available to the person to whom you have directed the message. We will store and process your communications and information related to them. This may include link scanning for malicious content, link shortening, spam detection, and reviewing issues that have been reported to us. We also use information about direct messaging to improve services to you and to prevent spam, abusive messaging and criminal activity. Even if you delete your message the person you messaged has the ability to copy your message and share it with others.

By choosing interests in Flashzone, called flashtags, relevant information, which might include related advertising, may be presented to you.

In order for us to provide services to you there is certain information we need. For example, you must have an account to share content on Flashzone. We also need you to either enter a ZIP code or give permission to know your non-precise location or your precise location; We do not share your exact location. Posts/flashes contain the neighborhood from which a post originated (or in the case of users entering a ZIP code, a neighborhood associated with that ZIP code) and general neighborhood location may be inferred at other times. For the InterestBuddy™ meeting-mode feature you may be invited to give your permission to show your exact location. You choose whether or not to do this and the limited duration of time you permit it, should you choose to do so.

The display name and username you select are always publicly available. Your display name need not be your actual name.

Public Information

Except for direct messaging most activity on Flashzone is public, your posts (called flashes), your re-posts (called reflashes), and the date, time, and general location (neighborhood) of where they were posted, except for users entering a ZIP code at registration; these users’ posts/flashes will reflect that ZIP code irrespective of their actual neighborhood location. Your profile, created by you, is also public. You decide what personal data you wish to share with us on your profile or your registration form. Your profile does not show your location at all unless you enter it. We do not recommend entering your exact location into your profile unless you have a non-personal account. For information on opening a business account you may contact us at business@flashzone.com.

You are responsible for your posts/flashes and other information you provide through our services, and you should be judicious in posting content, especially if it is sensitive information. More information on this is available in our Terms of Service. You may delete your posts/flashes and they will be deleted from each flashtag interest where you delete them and from each profile where you delete them. User information provided during account registration can be edited by the user on the “edit profile” page. User name cannot be changed. User may delete their account on the main menu.

We may send you push notifications and emails, and you can control receipt of these in Settings. We reserve the right to send you occasional updates from the Flashzone team.

Enhancing the User Experience

We use Third Party social media to help us find areas of interest to recommend to you on Flashzone. Specifically, signing up for Flashzone through social media you understand your social media interests will be used to suggest areas of interest for you on Flashzone to give you a better, more personalized experience.

You can choose to upload your address book to Flashzone so that we can help you find and connect with people you know and help others find and connect with you.

If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.

Legal

This Privacy Policy is not intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your personal data. We reserve our right to preserve and disclose your personal data if we believe it is necessary to comply with a legal process or with government requests or to be in compliance with a law or regulation; to protect the Public Safety or the safety of any person; to protect our systems from harm, including the prevention of spam, abuse, and cyber attacks; to address fraud, security matters, or technical issues; or to protect our rights, our property rights, and the rights and property rights of those using our Service; to provide information when it is necessary in our estimation to explain the removal of contents or accounts from Flashzone;

Sale of assets and your data

If the assets of Flashzone are transferred whether due to a merger, acquisition, sale, reorganization, or insolvency your personal data can be sold or transferred as part of such an event. This Privacy Policy will apply and your personal data will be transferred to the new entity. We may also disclose your personal data for the continuation of services or to provide service enhancements, including more relevant ads.

Children’s Privacy

The Service is not for or directed towards children. While the Service is not intended for anyone under the age of 17, we do not intend to and will not knowingly collect any personal information from children under the age of 13. FlashZone is a family-friendly app, but out of an abundance of caution we have designated it as suitable for age 17+, and so the terms of service clearly state, as does the listing for FlashZone in the App Store.

Aggregate information

We share or disclose non-personal data,; for example, aggregated information such as the total number of times people engaged with a flash, reflashed, or liked a flash, and the topics that people are flashing about in a Flashzone.

Account termination

When you terminate your account your profile and content are deleted and the account can not be recovered. Your content is kept on Flashzone servers for 30 to 60 days or whatever the law requires at the time of termination.

Please bear in mind that other users, third parties, and search engines may retain a copy of your public flashes and information you made public on your profile.

Questions?

If you need clarification you can contact us at info@flashzone.com.

Flashzone LLC’s address is:
Flashzone LLC, #1352
455 Tarrytown Rd
White Plains, NY 10607

We may revise this Privacy Policy. If, in our sole discretion, we make a material change to this policy we will notify users and the most current Privacy Policy will be viewable on the app and/or the Flashzone.io website. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

FlashZone.io Privacy Policy

Who we are

Our website address is: https://flashzone.io

Flashzone LLC, #1352
455 Tarrytown Rd
White Plains, NY 10607

If you need clarification or would like to share a thought you can contact us at info[@]flashzone.com.

What personal data we collect and why we collect it

While you visit our site, we may determine:

• Location, IP address and browser type: we’ll use this for purposes such as enhancing the site and shopping experience and determining if flashzone app is available in your area

flashzone.io stores information from contact form submissions which may include your personal data, including your name, your email, the subject and message contents indefinitely to ensure quality customer service purposes. You can request a deletion or a copy of your data at any time by contacting us at info[@]flashzone.com.  We do not use the information submitted through our contact forms for marketing purposes.  You can opt-in separately to receive marketing communications where available.

We collect information about you during the checkout process on our store.

While you visit our store, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. See our Cookies section for more information.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you important service information.
• Respond to your queries or complaints.
• Set up and administer your account, provide technical and/or customer support, and to verify your identity.
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders as well as securely storing your email/password to allow your to access your account.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for several years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.  You can request a deletion or a copy of your data at any time by contacting us at info[@]flashzone.com.    Unless necessary to store to comply with a legal process or with government requests or to be in compliance with a law or regulation; to protect the Public Safety or the safety of any person; to protect our systems from harm, including the prevention of spam, abuse, and cyber attacks; to address fraud, security matters, or technical issues; or to protect our rights, our property rights, and the rights and property rights of those using our Service.

When you register for the site, you may be asked to provide certain personal data for display on your profile. The “Name” field is required as well as public, and user profiles are visible to any site visitor. Other profile information may be required or optional, as configured by the site administrator.

User information provided during account registration can be modified or removed on the Profile > Edit panel. 

Information Disclosure

Affiliated Entities and Service Providers. We may disclose your information, including personal information, to any affiliated entity or organization, business partner, and to agents and service providers to help us operate the Service, improve our business or the Service, and to provide services to us. These third parties may include customer service providers, business or sales service providers, or providers that provide support for the Service.

Disclaimer: Due to the complexity and open nature of the Internet, no transmission of data over the Internet can be 100% secure. There is always a risk that information collected by and/or displayed on the Service may be compromised or accessed notwithstanding the steps we take to secure your information. For example, a third party may unlawfully intercept or access transmissions or private communications, or other users of the Service may abuse or misuse your personal information. Accordingly, you agree that you are providing such information at your own risk. We provide the proper procedures to protect your data outlined in the How we protect your data section.

Who we share your data with

Flashzone.io is hosted and secured by AWS. For more information about their privacy policy, view here: https://aws.amazon.com/privacy/ .  Flashzone sends secure informational and marketing offers through MailChimp.  For more information about their privacy policy, view here:  https://mailchimp.com/legal/privacy/ .  If you contact us via flashzone.com email addresses,  your information is processed and secured on GSuite Google hosted services. For more information about their privacy policy, view here:  https://policies.google.com/privacy . We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. For more information about their privacy policy, view here: https://stripe.com/privacy

WooCommerce Shipping & Tax

Data Used: For payments with Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products. Data Synced (?): For payments, we send the purchase total, currency and customer’s billing information to the respective payment processor. Please see the respective third party’s privacy policy (Stripe’s Privacy Policy) for more details. For automated taxes we send the value of goods in the cart, the value of shipping, and the destination address to TaxJar. Please see TaxJar’s Privacy Policy for details about how they handle this information. For checkout rates we send the destination ZIP/postal code and purchased product dimensions, weight and quantities to the carrier directly or via EasyPost, depending on the service used. For shipping labels we send the customer’s name, address as well as the dimensions, weight, and quantities of purchased products to EasyPost. We also store the purchased shipping labels on our server to make it easy to reprint them and handle support requests.

How long we retain your data

For administrator/editor/shop manager users that register on our website (if any), we also store the personal information you provide in your user profile. Other administrator/editor/shop manager users may also see and edit that information.

flashzone.io stores information from contact form submissions which may include your personal data, including your name, your email, the subject and message contents indefinitely to ensure quality customer service. You can request a deletion or a copy of your data by contacting us at info[@]flashzone.com.  We do not use the information submitted through our contact forms for marketing purposes.  You can opt-in separately to receive marketing communications where available.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, or delete your User/Administrator/Editor or Shop Manager account and associated data on the Profile > Edit panel.  You can delete your Customer account and associated data on the My Account > Edit Account page.   This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

How we protect your data

Firewall

Regular scheduled malware check

Two Factor Authentication

Staff training in data protection

Bot/Spam Protection

Quarterly monitoring

Children’s Privacy

The Service is Not for or Directed Towards Children. While the Service is not intended for anyone under the age of 17, we do not intend to and will not knowingly collect any personal information from children under the age of 13. FlashZone is a family-friendly app, but out of an abundance of caution we have designated it as suitable for age 17+, and so the terms of service clearly state, as does the listing for FlashZone in the App Store.

What data breach procedures we have in place

Keeping your information secure is of great concern to us. We exercise care in facilitating the transmission of information between your device or computer and our servers (or the third party servers that operate and store information for the Service). Any personally identifiable information collected by the Service is stored in operating environments that are not available to the public. While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be 100% secure.

We take extra preventative measures shown above under “How we protect your data”. In the case of a possible data breach. Contact us for information of what procedures we have in place at info[@]flashzone.com

What third parties we receive data from

flashzone.io doesn’t receive data about users from third parties.

What automated decision making and/or profiling we do with user data

flashzone.io doesn’t perform automated decision making/and or profiling with your data.

Who on our team has access

Members of our site team have access to the information you provide us. For example, Administrators and Editors can access:

• information like your name, email address,  and other information you filled out on our request forms.

Members of our store team have access to the information you provide us. For example, Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

We use a cookie to show success and failure messages to logged-in users, in response to certain actions. These cookies contain no personal data, and are deleted immediately after the next page load.

Our content management system WordPress sets the following cookies:

  • comment_author_{HASH} https://wordpress.org/support/article/cookies/#commenters-cookie

• comment_author_email_{HASH} https://wordpress.org/support/article/cookies/#commenters-cookie
• comment_author_url_{HASH} https://wordpress.org/support/article/cookies/#commenters-cookie

Our store WooCommerce sets the following cookies:

  • woocommerce_cart_hash https://docs.woocommerce.com/document/woocommerce-cookies/

• woocommerce_items_in_cart https://docs.woocommerce.com/document/woocommerce-cookies/
• wp_woocommerce_session_ https://docs.woocommerce.com/document/woocommerce-cookies/
•    • woocommerce_recently_viewed https://docs.woocommerce.com/document/woocommerce-cookies/
• store_notice[notice id] https://docs.woocommerce.com/document/woocommerce-cookies/

Our payment processor Stripe sets the following cookies:

• _stripe_mid – https://stripe.com/privacy/ 
• _stripe_sid – https://stripe.com/privacy/

 

We may revise this Privacy Policy. If, in our sole discretion, we make a material change to this policy we will notify users and the most current Privacy Policy will be viewable on the app and/or the Flashzone website. By continuing to access or use the Services after those changes become effective, you agree be bound by the revised Privacy Policy.